Online tutor using remote desktop

[Handoko]

Hello all.
Do you think it is a good or bad idea, providing online tutor using remote desktop software. Have anyone ever done it?

Sometimes, someone asks my help regarding Lazarus programming. It will be very helpful if I can set a remote desktop for them. Which software would you recommend?

[Weiss]

It would probably make sense for tutoring, why don't you just try it. At work our admins use Windows desktop remote connection. I think this is included in windows. It gives connected party a full control, we sometimes fight for a mouse swing, I roll it one way while admin is trying to roll it the other way. But, at work this is a given, we do not own the PC and intervention is easily accepted. Not sure how will it work with private parties. Might look alarming.

[lainz]

Anydesk, TeamViewer

[Fred vS]

Hello all.
Do you think it is a good or bad idea, providing online tutor using remote desktop software. Have anyone ever done it?

Sometimes, someone asks my help regarding Lazarus programming. It will be very helpful if I can set a remote desktop for them. Which software would you recommend?

There was a bug for somebody using a Radeon graphic card.
It is a old bug ( 6 years ago ) and, because it does not appear on other cards, nobody was able to fix it.
Until last month with the help of the (super WOW) RustDesk  https://github.com/rustdesk/rustdesk/releases/tag/1.3.1
I was able to connect to the machine with the problematic Radeon card and so we have detected the problem, live and fix it.
Sincerely that RustDesk app (that I did not know, it is the user that proposed to use it) is very impressive and I would recommend to try it.

[440bx]

Hello all.
Do you think it is a good or bad idea, providing online tutor using remote desktop software. Have anyone ever done it?

Sometimes, someone asks my help regarding Lazarus programming. It will be very helpful if I can set a remote desktop for them. Which software would you recommend?

I think it's a good way of answering _specific_ questions a programming student may have. 

For general knowledge, I would point the person to articles and/or tutorials on the net.  IOW, if the person doesn't already have some basic knowledge you'll spend a fair amount of time explaining things that are already well explained in articles and/or videos found on the net.  IMO, that would _not_ be a good use of your time.

HTH.

[silvercoder70]

I've used Google Meet and Zoom

Both OK. And go for it!

[Handoko]

I need to use remote desktop because I cannot reproduce some IDE related issues they told me. By using remote desktop, I can watch how they perform the tasks so I can understand where they did it wrong.

I ever set up Team Viewer just for testing purpose, haven't used it seriously. But I recently heard that Team View no longer offers free version, the trial version has too many limitations. RustDesk seems a good choice.

Thank you for the comments and suggestions.

[marcov]

We provide remote support for our Lazarus/Delphi programs. Usually we use tightvnc, but usually in combination with the customer's choice of VPN software to get access to their network. (the clients are mostly corporations)

We also have done a lot of demonstrations and training using skype and desktop sharing. (but then the software runs on our side). Quite often that then changes into a tightvnc sessions to run our their end.

Once customer had a preference of using teamviewer and a mobile connection (their IT was centralized and it was hard to get anything else set up in a finite time)

The advantage of teamviewer is that you don't need anything changed in the customers (or your) network.