Child board for reporting bugs.

[Joanna]

I don’t know if it is possible but how about if bug reports could be done here on the forums? Several people besides myself have had problems with gitlab. A bug tracker using forum login could make things a lot easier.

[Martin_fr]

The forum hasn't got the tools to manage bugs. It sometimes takes time before a bug can be addressed, and knowing how hard it can be to find any old post, by the time someone would be able to look at a bug, chances are they won't find it any more. I certainly am not going to spent my time on managing bugs on 2 sites.

And nothing is gained, if the few that fix bugs are starting to spend additional time searching the forum. Any time spent that way, is not being spent fixing bugs. So the result will be less actual fixes.


However, if there were volunteers to act as middleman => forwarding info in both directions (making sure questions are posted back and forth...), then that could be tried.
But it would be 100% up to those volunteers. Anything they don't forward will be lost.

[rvk]

However, if there were volunteers to act as middleman => forwarding info in both directions (making sure questions are posted back and forth...), then that could be tried.
But it would be 100% up to those volunteers. Anything they don't forward will be lost.

Isn't that already done here on the forum on a large scale?

There are a lot of users who pass and open bug reports when someone posts a bug here (especially for beginners). So the only thing would be, for someone who can't report a bug themselves, is to ask for another to do it.

And that's already done in the appropriate sub-forums here.

[Joanna]

I tried to get people on forums to post bugs when I couldn’t access the bug tracker but I don’t think anyone did. Instead I got insults screamed at me for not revealing details about my computer to inappropriate people lurking here.

I was thinking maybe it would be a thread for each new bug with threads being marked solved and locked when finished. I can imagine there would be the problem of bugs being reported twice and even non bugs that would need to be deleted. Maybe you would want to limit access to this forum to people serious about fpc.

I’m not familiar enough with bug tracker to know what is needed to emulate it.

[rvk]

I was thinking maybe it would be a thread for each new bug with threads being marked solved and locked when finished.

How would someone report or even fix a bug without knowing the details of the system?

Maybe you would want to limit access to this forum to people serious about fpc.

Ha, that's an important piece of information you left out of your original proposal.

You complain people don't help you but you don't provide the information needed to help you
That's completely on you.

It's a choice and your decision.
But just be clear about it from the get go, that will save a lot of time and effort.

I don't know anyone willing to post bug reports without verifying first that it's really a bug and not user (or system) error (which often is the case, even more often then not).

And I don't think a bug system should or will become private environments.

[Joanna]

Rvk I think you got confused. I always disclosed what os I’m using to program Lazarus with. Windows 7 on a machine not connected to internet.

It’s nobody’s business what I’m using for forums and internet browsing. The fact that so many web browsers can’t access GitLab indicates that there is a problem with gitlab.

Also from your earlier post you indicated that it was easy to access with your smart phone. I’ve seen websites favoring smartphones before. If it was up to them we would all have to have 2fa with a phone number.

[dbannon]

The fact that so many web browsers can’t access GitLab indicates that there is a problem with gitlab.

What has been established with a limited degree of certainty -

• Gitlab cannot be used by a system without javascript.
• Gitlab cannot be used by particularly old browsers.
• Gitlab may have been guilty of trashing a number of old (and perhaps unused) credentials.
  
  My experience fitted into that third item I suspect. However, connecting to gitlab via github works flawlessly. So, please don't count me in the "Several people ...have had problems with gitlab" category.  Can we identify just how many people do fit into that category ?  My thoughts are its a self nominating thing ?
  
  I have seen Alexey forwarding on bug reports between the forum and the bug tracker, I guess they are issues he feels comfortable about. I don't think anyone would want to log a bug report unless they had, themselves, reproduced the problem. I most certainly would not.
  
  If a new, parallel scheme to take bug reports is introduced, we'd need to be sure that it has a good life span, that it won't, for example, stop working (for this particular subgroup of users) when new Forum software is introduced.
  
  Javascript, no matter how much we dislike it, is here to stay.
  
  Davo

[Joanna]

Another thing I’d like to add...
Wasn’t there an issue with GitHub or gitlab banning developers from certain countries ? If so it’s yet another reason to move the bug tracker off of a third party platform.