Forum > Suggestions

Child board for reporting bugs.

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Joanna from IRC:
I don’t know if it is possible but how about if bug reports could be done here on the forums? Several people besides myself have had problems with gitlab. A bug tracker using forum login could make things a lot easier.

Martin_fr:
The forum hasn't got the tools to manage bugs. It sometimes takes time before a bug can be addressed, and knowing how hard it can be to find any old post, by the time someone would be able to look at a bug, chances are they won't find it any more. I certainly am not going to spent my time on managing bugs on 2 sites.

And nothing is gained, if the few that fix bugs are starting to spend additional time searching the forum. Any time spent that way, is not being spent fixing bugs. So the result will be less actual fixes.


However, if there were volunteers to act as middleman => forwarding info in both directions (making sure questions are posted back and forth...), then that could be tried.
But it would be 100% up to those volunteers. Anything they don't forward will be lost.

rvk:

--- Quote from: Martin_fr on September 10, 2024, 04:42:47 pm ---However, if there were volunteers to act as middleman => forwarding info in both directions (making sure questions are posted back and forth...), then that could be tried.
But it would be 100% up to those volunteers. Anything they don't forward will be lost.

--- End quote ---
Isn't that already done here on the forum on a large scale?

There are a lot of users who pass and open bug reports when someone posts a bug here (especially for beginners). So the only thing would be, for someone who can't report a bug themselves, is to ask for another to do it.

And that's already done in the appropriate sub-forums here.

Joanna from IRC:
I tried to get people on forums to post bugs when I couldn’t access the bug tracker but I don’t think anyone did. Instead I got insults screamed at me for not revealing details about my computer to inappropriate people lurking here.

I was thinking maybe it would be a thread for each new bug with threads being marked solved and locked when finished. I can imagine there would be the problem of bugs being reported twice and even non bugs that would need to be deleted. Maybe you would want to limit access to this forum to people serious about fpc.

I’m not familiar enough with bug tracker to know what is needed to emulate it.

rvk:

--- Quote from: Joanna on September 11, 2024, 01:18:38 am ---I was thinking maybe it would be a thread for each new bug with threads being marked solved and locked when finished.
--- End quote ---
How would someone report or even fix a bug without knowing the details of the system?


--- Quote from: Joanna on September 11, 2024, 01:18:38 am ---Maybe you would want to limit access to this forum to people serious about fpc.

--- End quote ---
Ha, that's an important piece of information you left out of your original proposal.

You complain people don't help you but you don't provide the information needed to help you
That's completely on you.

It's a choice and your decision.
But just be clear about it from the get go, that will save a lot of time and effort.

I don't know anyone willing to post bug reports without verifying first that it's really a bug and not user (or system) error (which often is the case, even more often then not).

And I don't think a bug system should or will become private environments.

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