After watching a recent back-and-forth on the forum about trying to unsuccessfully identify a user's browser and screen size so we can help them but not being able to do so because the user is unwilling to do so. I decided to put together something they can simply click and we have what we need to help. Hopefully will also make them realize it can benefit them and help resolve the issue and that it is quite safe.
So, I put together a small html+php module that grabs the user information from the browser being used and saves it in a database.
I would be extremely grateful if whoever is reading this is willing to
SHARE YOUR USER-AGENT INFO.
The information I am gathering is the browser(user agent), screen width, screen height, viewport width, viewport height, ip address and timestamp.I have attached a zip file containing the source files for you to review before proceeding.
If you have questions please do ask.
EDIT: Attached screenshot will ease your minds. That is my Firefox, Cellphone and Google Chrome :-)