Lazarus

Miscellaneous => Other => Topic started by: pathfinder on April 01, 2021, 02:20:33 pm

Title: blaisepascalmagazine.eu issues
Post by: pathfinder on April 01, 2021, 02:20:33 pm
This morning I tried to purchase a book from blaisepascalmagazine.eu and when I tried to checkout it said I already have an account, which I did sign up for a couple of months ago, but never received an email, and it asked for a password which I don't have.  So I clicked "lost password" and entered my email address then clicked "reset password" and received: ERROR: User has not been approved.

I've sent an email to the contact email address listed. 

[Retitled to give a meaningful title]
Title: Re: That is disappointing
Post by: hansotten on April 01, 2021, 02:32:39 pm
Blaisepascal can be trusted but it is not always easy to deal with.

Keep on waiting and sending emails and give it some time.

Detlef will respond eventually and send you the excellent books.   
Title: Re: That is disappointing
Post by: nummer8 on April 01, 2021, 03:06:47 pm
As Hans said Detlef (BlaisePascal) is trusted.
He will respond (eventually)
The store is maintained.
Title: Re: That is disappointing
Post by: Editor on April 01, 2021, 03:37:35 pm
Could you send me your email?
I never received any communication, that I can remember.
I think ther is a bit of confusion!
editor@blaisepascal.eu
Title: Re: That is disappointing
Post by: pathfinder on April 01, 2021, 04:29:45 pm
Editor, I sent my email address. Thank you.
Title: Re: That is disappointing
Post by: pathfinder on April 01, 2021, 04:54:26 pm
Editor, thank you!  I received an email for my account.  Thank you, thank you, thank you!
Title: Re: That is disappointing
Post by: Peter H on April 01, 2021, 04:59:18 pm
I had the same problem in january and sent an email to office@blaisepascal.eu
The email was answered soon and the problem was resolved fast.
Title: Re: That is disappointing
Post by: pathfinder on April 01, 2021, 05:41:43 pm
Yes, my problem was resolved quickly.  Very satisfied.  Detlef is very helpful.  Just ordered my book and got the receipt!  I am happy now.
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