sounds like Gitlab is engaging in rather deceitful presentation of information to con newcomers into parting with some of their money.
Obviously, it reflects very poorly on them. Honesty seems to have become a "legacy concept" for some individuals. Long live the almighty [dollar, pound, euro, whatever floats your boat and sinks your neighbor]
The best part for those people is that they always blame one economic system or another but never their lack of morals and principles.
and life goes on...
These comments would normally be off-topic but when an organization's behavior gets in the way of software development (in this case, the creation of a simple feature request) then, their morally questionable behavior is no longer off-topic because it has direct consequences on this project and quite likely others.